Shipping policy

Shipping Policy

Last Updated: [06/06/2026]

Thank you for shopping with us. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • We reserve the right to delay or cancel orders due to stock availability, payment verification, or unforeseen circumstances.

Shipping Time

  • Estimated delivery times are provided for reference only and are not guaranteed.

  • Actual delivery times may vary depending on the destination, courier service, weather conditions, customs procedures, or other factors beyond our control.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • Shipping fees are non-refundable once an order has been dispatched.

Order Tracking

  • Tracking information will be provided when available.

  • Customers are responsible for monitoring shipment progress using the provided tracking details.

Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping information.

  • We are not responsible for delays, losses, or additional costs resulting from incorrect or incomplete addresses.

  • Additional shipping charges may apply if a package is returned due to an incorrect address.

Lost or Delayed Shipments

  • Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's operations.

  • We are not liable for delays caused by couriers, customs authorities, weather events, transportation disruptions, or other circumstances beyond our control.

Damaged Packages

  • If a package arrives visibly damaged, customers should take photos and contact us within 48 hours of delivery.

  • Claims submitted after this period may not be eligible for review.

Refused or Unclaimed Packages

  • If an order is refused by the customer or remains unclaimed and is returned to us, original shipping charges and return shipping costs may be deducted from any eligible refund.

International Orders

  • Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.

  • We are not responsible for customs-related delays.

Contact Us

For shipping-related inquiries, please contact:

Email: nj875232@gmail.com